CQC announce improved rating for Edenwood unit

The Edenwood unit at the Carleton Clinic in Carlisle has been recognised for supporting patients, improving clinical practice and demonstrating a good understanding of assessing patient needs in its latest Care Quality Commission (CQC) report which will be published tomorrow (Thursday 16th February 2017).

In October 2016 the CQC completed the unannounced inspection of Edenwood, an assessment and treatment unit for people with learning disabilities.

The rating of Edenwood has improved since the last comprehensive inspection which took place in November 2015, from ‘Inadequate’ to ‘Requires Improvement’ with three elements of the report rating the unit as ‘Good’.

It was assessed on the following five areas, which were each given a separate rating that led to the overall rating:

Are services safe?                  Requires Improvement
Are services effective?           Good (previously Inadequate in 2015)
Are services caring?               Good
Are services responsive?       Good (previously Requires Improvement in 2015)
Are services well-led?             Requires Improvement (previously Inadequate in 2015)

Clare Parker, Interim Director of Quality & Nursing at Cumbria Partnership NHS Foundation Trust said: “It is extremely positive to note that three areas are now rated as ‘Good’; this demonstrates the support and hard work our staff have achieved over the past 12 months to improve the services available at Edenwood. It is also important to highlight the great improvements achieved with the unit’s services being effective and how much this has improved since the last inspection.

“We know that there are still further improvements to be made and we are continuing with the work already in place to address the areas that need further development mentioned in the report.”

The CQC have stated the following factors have led to the improved rating:

  • The implementation of a positive behaviour support model which means there is a more patient centred approach to care.
  • Involving patients more in developing their own care plans with staff and regular staff meetings to review patient’s needs has led to a notable improvement in the quality of care plans, communication plans and discharge plans for patients.
  • Risk Assessment processes have improved and are regularly reviewed and through training and safeguarding procedures are now more robust.
  • Patients said they felt well supported by staff and staff demonstrated a good understanding of the needs of patients, including their communication needs.
  • Staff have used appropriate clinical tools to assess the risk of patients on the unit by reviewing risk assessments regularly to meet the needs of patients
  • Staff have a good understanding of safeguarding procedures and all staff working on the unit have completed safeguarding adults training.

Clare Parker adds: “The CQC report highlights and recognises a positive change in direction for Edenwood and the report also shows clear transformation has taken place since the comprehensive inspection in 2015. We know there are still areas we need to improve further and we have plans in place to support this.

“We have already been looking at ways to improve the uptake of mandatory staff training and are hopeful this can be improved by monitoring of training and staff supervision.

“Learning from incidents will also be addressed further through staff discussions and learning reviews and we have already implemented a monthly bulletin for staff which shares the learning.”

The full CQC report will be available on the CQC website from Thursday 16th February 2017.