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Police warn of cold callers operating in the Penrith area

[C]umbria Police are warning local residents to look out for doorstep callers after an incident was reported in the Bowscar area near Penrith this morning.

Individuals are visiting residents and offering services to tarmac driveways.  Trading Standards advice is to always say ‘NO’ to any cold callers and they ask that you look out for elderly or vulnerable family, friends and neighbours.

Consumers should be extremely cautious when approached by any doorstep callers offering to sell goods or conduct work on their property.  These types of callers often use persuasive or aggressive tactics to get people to agree to have work carried out and then charge far more than was quoted for poor quality work or goods.

They often fail to provide a legally required cancellation notice which enables the householder to cancel the work within a statutory fourteen day cooling off period.

If you have been called in this way and require further advice, or want to report the matter, Trading Standards can be contacted via the Citizens Advice Consumer Helpline on 03454 04 05 06 or by visiting www.adviceguide.org.uk

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