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Help support vulnerable Carlisle residents

Carlisle City Council is asking residents and businesses to contact them if they have any concerns about anyone at risk of being homeless.

The council continues to provide emergency accommodation to men, women and families in line with statutory responsibilities; and is supporting those who are in their emergency accommodation where it is difficult to self-isolate, making sure that these people have access to the facilities that enable them to adhere to public health guidance on hygiene and self-isolation.

The council is also supporting people to access basics such as food and clinician care who need it, and where possible separate people who have significant drug and alcohol needs from those who do not.

The council is delivering essential services safely in line with government guidelines to protect vulnerable people and staff. This includes following their usual out of hours approach via telephone interview.

Cllr Paul Nedved, Portfolio holder for Economy, Enterprise and Housing, said: “We are continuing to respond to the COVID-19 crisis and are doing everything we can to support the needs of people facing homelessness in Carlisle.

“Our Homelessness support team has a range of emergency accommodation options including hostels, safe houses and self-contained dispersed provision which are all still operational. The team is continuing to deliver responsive services 24 hour a day and are doing all they can to support vulnerable residents; including those experiencing domestic abuse and rough sleeping.”

The council responds to every report received of rough sleeping, in addition to weekly outreach work where specialist officers meet with individuals, carry out assessments and provide support.

If you are aware of someone who is rough sleeping, please contact using the details below or via Streetlink https://www.streetlink.org.uk/.

To contact the service:

Use this link https://hpa2.org/refer/CARL
Email [email protected]
Call 01228 817200 during normal hours. Out of hours contact numbers are 01228 817386 (single women and families) and 01228 817373 (single men).

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